Shipping Policy

At lekecik, we strive to ensure your orders are delivered promptly and reliably. Please review our shipping details below.

Shipping Costs

• Free Standard Shipping: Available for all orders within the UK.

Processing and Delivery Times

Order Processing Details

• Cut-Off Time: Orders placed before 5:00 PM GMT will be processed the same business day. Orders after this time will be processed the next business day.

• Processing Time: 1-2 business days (Monday–Friday, excluding public holidays).

• Delivery Time: Typically 3-5 business days after processing.

• Total Delivery Estimate: 4-7 business days from order placement.

Order Confirmation & Tracking

• Confirmation Email: Sent immediately after order placement with order details.

• Tracking Information: Emailed once your order is shipped.

Delivery Areas

• We ship to all UK regions (England, Scotland, Wales, Northern Ireland).

• International Shipping: Not available at this time.

Delayed or Missed Deliveries

• Delays: Contact us at info@lekecik.com or call +44 74 18 31 44 56 if your delivery exceeds the estimated timeframe.

• Failed Deliveries: If a package is returned, we’ll contact you to arrange redelivery (additional fees may apply).

Damaged or Lost Packages

If your package arrives damaged or is lost:

1. Contact us immediately at info@lekecik.com with:

   • Order details

   • Photos of damage (if applicable)

2. We’ll resolve the issue with a replacement or full refund.

Address Changes

Need to update your shipping address? Contact info@lekecik.com ASAP. Changes can only be made before your order ships.

CONTACT US

If you have any questions or need assistance, our team is here to help!

Email: info@lekecik.com
Phone: +44 74 18 31 44 56
Address: 65 Pool Road, Telford, TF2 6RP, United Kingdom

Opening Hours:

• Monday–Friday: 09:00 – 18:00

• Saturday–Sunday: 09:00 – 14:00

• Average Response Time: 24–48 hours

For more ways to contact us, please visit our Contact Us page. We look forward to hearing from you!