Payment Policy
At lekecik, we strive to make your shopping experience simple, secure, and hassle-free. Below are the details of our payment methods, processes, and refund handling.
Payment Methods
We accept the following payment options:
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Credit/Debit Cards: Visa, MasterCard, American Express
All payments are processed in British Pounds Sterling (GBP £). The currency will be displayed based on your location at checkout.
Payment Processing
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Order Confirmation: Once your payment is successfully processed, you will receive a confirmation email with your order details.
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Secure Transactions: We use encrypted payment gateways to ensure your transaction details are protected.
Pricing and Promotions
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Pricing: All prices on our website are displayed in GBP (£).
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Promotions: Discount codes and promotions must be applied at the time of purchase and cannot be retroactively applied to previous orders.
Failed Transactions
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Issues with Payment: If your payment fails, ensure your card details are correct or try an alternative payment method.
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Support: For assistance with failed transactions, contact us at info@lekecik.com
Refund Policy
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Refund Timeline: Refunds for returned or cancelled orders will be processed within 7 business days of approval. The amount will be credited to your original payment method.
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Shipping Costs: If the return is due to our error (e.g., defective or incorrect item), we will cover all shipping costs. Otherwise, original shipping fees are non-refundable.
Payment Security
Your security is our priority. We use:
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Advanced encryption technologies
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PCI-DSS compliant payment gateways
to protect your payment and personal information.
CONTACT US
If you have any questions or need assistance, our team is here to help!
Email: info@lekecik.com
Phone: +44 74 18 31 44 56
Address: 65 Pool Road, Telford, TF2 6RP, United Kingdom
Opening Hours:
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Monday–Friday: 09:00 – 18:00
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Saturday–Sunday: 09:00 – 14:00
- Average Response Time: 24–48 hours
For more ways to contact us, please visit our Contact Us page. We look forward to hearing from you!