At lekecik, we strive to make your shopping experience simple, secure, and hassle-free. Below are the details of our payment methods, processes, and refund handling.

Payment Methods

We accept the following payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express

All payments are processed in British Pounds Sterling (GBP £). The currency will be displayed based on your location at checkout.

Payment Processing

  • Order Confirmation: Once your payment is successfully processed, you will receive a confirmation email with your order details.

  • Secure Transactions: We use encrypted payment gateways to ensure your transaction details are protected.

Pricing and Promotions

  • Pricing: All prices on our website are displayed in GBP (£).

  • Promotions: Discount codes and promotions must be applied at the time of purchase and cannot be retroactively applied to previous orders.

Failed Transactions

  • Issues with Payment: If your payment fails, ensure your card details are correct or try an alternative payment method.

  • Support: For assistance with failed transactions, contact us at info@lekecik.com

Refund Policy

  • Refund Timeline: Refunds for returned or cancelled orders will be processed within 7 business days of approval. The amount will be credited to your original payment method.

  • Shipping Costs: If the return is due to our error (e.g., defective or incorrect item), we will cover all shipping costs. Otherwise, original shipping fees are non-refundable.

Payment Security

Your security is our priority. We use:

  • Advanced encryption technologies

  • PCI-DSS compliant payment gateways
    to protect your payment and personal information.

CONTACT US

If you have any questions or need assistance, our team is here to help!

Email: info@lekecik.com
Phone: +44 74 18 31 44 56
Address: 65 Pool Road, Telford, TF2 6RP, United Kingdom

Opening Hours:

  • Monday–Friday: 09:00 – 18:00

  • Saturday–Sunday: 09:00 – 14:00

  • Average Response Time: 24–48 hours

For more ways to contact us, please visit our Contact Us page. We look forward to hearing from you!